Refund Policy

At CrazyMoney.Ai (Brand By Decalious), we strive to provide high-quality services and tools to support your trading needs. Please read our refund policy carefully before making a purchase. By purchasing any product or service from CrazyMoney.Ai, you agree to the terms outlined in this Refund Policy.

No Refund Policy

All sales on CrazyMoney.Ai are final. Due to the nature of our digital products and services, we do not offer refunds under any circumstances, except as explicitly stated below.

Exception: Technical Issues on Our Side

In the rare event of a verified technical issue caused by CrazyMoney.Ai that prevents you from accessing or using our services, we may, at our sole discretion, provide a refund or offer a resolution such as extended access or equivalent services.

To qualify for a refund under this exception:

• You must report the issue to our support team within 7 days of the occurrence.
• The issue must be validated and confirmed by our technical team as being caused by CrazyMoney.Ai.
• Refunds will only be issued if the issue cannot be resolved within a reasonable time.
• If refund is approved, the amount will be credited in 7 to 10 working days.

How to Request a Refund

If you believe you qualify for a refund due to a technical issue caused by CrazyMoney.Ai, please follow these steps:

1. Contact our support team at support@crazymoney.ai.
2. Provide the following details:
   • Your full name and email address.
   • Order details, including the date of purchase and the product or service purchased.
   • A detailed description of the technical issue.

Our team will review your request and respond within 7 business days. If the issue is confirmed, we will process your refund or provide an appropriate resolution.

Non-Refundable Situations

We do not provide refunds for the following situations:

• Change of mind or dissatisfaction with the service.
• Inability to use the service due to user error or lack of technical knowledge.
• Issues caused by third-party platforms, software, or devices outside of CrazyMoney.Ai's control.
• Requests submitted outside the 7-day reporting window.